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Look Who's Talking

Social Watch

Social Watch

SocialWatch is a powerful tool for monitoring what people are saying about your business within social media sources like blogs, Twitter and Flickr.

SocialWatch automatically scans social media sources for references to your business, industry, or keywords of interest. Social media monitoring is an important aspect for how you engage and measure performance.  

See our packages below to find out how we can help you manage your SocialWatch account.

Save time and save face with SocialWatch.

SocialWatch enables you to: 

  • Measure online brand mentions
  • Track performance
  • Establish benchmarks to determine the success of social media marketing campaigns. 

Improve your business performance through:

  • Better understanding of the consumer sentiment of your brand
  • Enabling you to improve customer service by knowing what people really think and say
  • Respond strategically to people who are making comments about your brand
  • Create brand awareness via more effective and timely customer engagement. 

Gain a competitive edge:

  • Monitor feedback on competitors to see what is being said about their brand 
  • Focus your time in the places that matter
  • Discover new customers that are already talking about your services, before your competitors find them. 

Some of the key features of SocialWatch include:
•    Monitor specific dates ranges to see the number of comments pulled through
•    Screen sentiment of comments to determine the mood
•    Manage all the comments with one login
•    Filter comments by type, source, keyword, sentiment and relevance for easy navigation
•    Tweet items when you link up with your Twitter account
•    Aggregate and filter feeds to reuse on your site  
•    Generate reports to show comments and distribute to your marketing team

Managing your online reputation is vital for any business. Conversations about your business will happen online – whether or not you choose to monitor the conversations and interact.


 

Option 1: Installation of SocialWatch Application (Existing Thrive/Cabbage Tree Client)

DIY

  • Installation of Social Watch Application.

  • Basic Setup of keywords (2 -3 hours)

  • Social Watch User Resources

 Budget: Low
Input: High
Kitset
  • DIY services above 
     

  • Keyword Setup (10 hours)

  • Initial monitoring and filtering

 Budget: Mid
Input: Mid - High


 
Turnkey
  • DIY & Kitset services above 
     
  • Monthly reporting (4 hours per month)
 Budget: High
Input: Low

Option 2: Non Thrive / Cabbage Tree Client

  • SocialWatch consultation by phone or email (2 hours) 
     
  • Basic setup of keywords (2-3 hours) 
     
  • Monthly customized report with data analysis and commentary (2 hours per month)

Note: No application installation is required for this option as Cabbage Tree will manage the campaign in-house.

Budget: Low
Input: Low

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